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UBUdi Barkai
All research

Generative AI & LLMs · Working title

The Hidden Funnel: Understanding AI-Mediated Consumer Journeys in Digital Commerce

Ongoing Research

Research question

To what extent do AI-assisted discovery stages shape consumer decisions in ways that remain invisible to the conventional digital marketing funnel?

Motivation

A growing share of product research now happens inside conversational AI systems. Marketers observe the click, the visit and the purchase — but not the dialogue that preceded them.

Conceptual background

The work draws on consumer journey theory, information systems research on decision support, and digital attribution literature, examining a potential measurement gap between AI-assisted discovery and the visible funnel.

Research approach

Approaches may include behavioral data, surveys, consumer journey analysis and quantitative modelling.

Potential academic contribution

A conceptual and empirical framing of AI-mediated pre-funnel decision stages and their implications for attribution theory.

Practical business relevance

Helps organizations understand what their analytics cannot currently see, and how to plan marketing for AI-first discovery.

This is a working description of research in progress. No findings, publication venues or results are claimed.